faq

Do you have some Questions?

We’re here to help! Contact us anytime, and our team will provide the answers you need for a perfect Cretan adventure.

We offer a variety of tours, including cultural, historical, food and wine, adventure, and nature tours. Whether you want to explore ancient ruins, savor local delicacies, or enjoy outdoor activities, we have something for everyone.

Absolutely! We specialize in creating personalized experiences tailored to your interests and preferences. Just let us know what you’re looking for, and we’ll design a custom itinerary just for you.

You can easily book a tour or transfer through our website. Simply choose your preferred experience, select your dates, and complete the booking form. Our team will confirm your reservation promptly.

Yes, we offer family-friendly tours that are suitable for all ages. We can also customize any tour to accommodate the needs and interests of children, ensuring a fun and educational experience for the whole family.

Our cancellation policy varies depending on the type of tour or transfer booked. Generally, you can cancel up to 48 hours before your scheduled tour for a full refund. Please refer to our terms and conditions for more details.

Yes, we offer complimentary hotel pick-up and drop-off for most of our tours and transfers. Be sure to provide your accommodation details when booking, and we will arrange the logistics for you.

We recommend wearing comfortable clothing and shoes, bringing a hat and sunscreen, and carrying a reusable water bottle. Depending on the tour, additional items such as swimwear, towels, or hiking gear may be needed. We’ll provide specific recommendations in your booking confirmation.

Yes, all of our guides are fluent in English and have extensive knowledge of Crete’s history, culture, and geography. We can also provide guides who speak other languages upon request.

While our services are fully insured, we recommend purchasing personal travel insurance to cover unexpected events such as trip cancellations, medical emergencies, or lost belongings.

We accept various payment methods, including credit/debit cards and PayPal. Payments can be made securely through our website at the time of booking.

Your safety and comfort are our top priorities. If the weather conditions are unsuitable, we will contact you to reschedule your tour or offer a full refund.

Yes, we provide discounts for groups, depending on the size and type of tour. Please contact us directly to discuss your group’s needs and to receive a customized quote.

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